Terms & Conditions
Online conditions of web site use
"It is a condition of use of the Website that you accept and
agree to the following Terms and Conditions of About skincare. No other terms shall apply unless stated below. These
terms may be varied by About skincare from time to time and revised terms will
be deemed to apply at the relevant time in respect of your use of the Website.
By proceeding to use the Website you agree to be bound by the following: About
skincare reserves the right to alter or delete material from the Website at any
time and may, at any time, revise these terms by updating this posting. You are
bound by any revision and should therefore periodically visit this page to
review the then current terms. Whilst About skincare uses reasonable efforts to
include accurate and up to date information in the Website, About skincare makes
no warranties or representations as to the accuracy of any information given.
About skincare assumes no liability for any errors or omissions in the content
of the Website. About skincare has not reviewed and does not review the sites
that are linked to this Website and is not responsible for the content of nor
any liability arising in respect of any off-site pages or any other sites linked
to the Website. Although About skincare may from time to time monitor or review
the materials on the Website, About skincare is under no obligation to do so and
assumes no responsibility or liability arising from any such content. About
skincare makes no representation or warranty about the accuracy or suitability
of any content on the Website and all other implied warranties are excluded to
the fullest extent permissible under English law. By using the Website you
hereby agree not to rely on any of the information contained herein. Under no
circumstances shall About skincare be liable for any direct, incidental,
special, consequential, indirect or punitive loss or damages that result from
the use of the materials on the Website or the materials on any sites linked to
the Website or any services offered on the Website. The Website is controlled
and operated by About skincare from the
United Kingdom and complies with English law.
Those who choose to access the Website from locations other than the United Kingdom
do so on their own initiative and are responsible for compliance with any
applicable local laws and any liability arising in respect of the same."
About skincare (referred to in these conditions as "we" or "us").
Terms and conditions for transactional part of the Website
The following terms and conditions apply to all transactions carried out by you on this Website. By entering this Website and making your first purchase, you accept these terms and conditions.
GEOGRAPHICAL RESTRICTION
1.1 This Website is only intended to be used and accessed in the United Kingdom (including Northern Ireland and Islands) and the Republic of Ireland. We cannot accept any orders from outside these countries.
PRICE AND PAYMENT METHODS
1.2 All prices are
in pounds sterling (unless otherwise stated). Payment must be made in pounds
sterling.
1.3 Payment can be made by any major credit or debit card as
shown on our Website.
1.4 Payment by card is subject to authorisation by the card
issuer. If such authorisation is refused to us, we will not be liable for any
delay or non-delivery.
1.5 We will take all reasonable care to keep your order and
payment details secure. But we will not be held liable for any loss you might
suffer if a third party obtains unauthorised access to any data you have
submitted to the Website, unless such loss has been caused by our negligence.
1.6 Alternatively, you may make your payment by posting a
cheque for the full amount of your order including P&P to About skincare.
Goods will be dispatched on cheque clearance.
1.7 If payment is made by credit or debit card, the card will
be debited when the order is placed.
1.8 The price of our goods may be increased or decreased from
time to time and there may be a delay in amending the prices on the Website. If
this happens we will check with you to see if you wish to receive the goods at
this increased price. We accept no responsibility for manifest errors in the
prices shown on the Website.
1.9 All prices are inclusive of VAT and exclusive of delivery
costs.
PLACING AN ORDER
1.10 The goods
displayed and information about goods and prices on our Website are an
invitation to you to offer to buy.
1.11 An order is placed when you click the buy button on our
order form. Payment details must be provided at time of ordering.
1.12 We shall acknowledge receipt of your order with an email
confirmation. We reserve the right to refuse your order or part order.
1.13 The order shall be accepted by us when you receive our
acknowledgement. The date and time of the order shall be the date and time at
which you first have access to the confirmation message.
1.14 Once we have confirmed acceptance of your order, we shall
keep a copy of it on file [for 6 months, together with a copy of these terms].
If you wish to see a copy, please e-mail our customer services:
kerstin@aboutskincare.co.uk
1.15 If you receive confirmation of an order which you did not
place, or if the details in the confirmation do not match the order which you
placed, or intended to place, you must contact our customer services immediately
by email on: kerstin@aboutskincare.co.uk to cancel the order or correct the
details.
DELIVERY
1.16 We do our
best to supply the goods ordered by you, in most cases within five working days
of the order date. Certain products will take longer to deliver.
1.17 All goods are offered subject to availability. You will be
advised of any delay in delivery times or if your goods are not available. If
your order cannot be fulfilled or is delayed beyond 21 working days, you will be
offered the choice of a full refund or alternative goods of equivalent quality
and price.
1.18 Delivery is charged as follows:
1.18.1 Within the mainland United Kingdom: all orders are free of
charge. There is an additional charge of £5.00, regardless of order value for
delivery to the Scottish Islands, Northern Ireland Isle of Man and Isle of Scilly, and this will be
automatically added to your order value. There is an additional charge of £7.50
regardless of order value for delivery to the Channel
Islands and Republic
of Ireland and this will be
automatically added to your order value.
1.19 If your goods are not delivered within 30 days of the
order or are damaged in transit or the wrong goods are delivered, please notify
us by e-mail (kerstin@aboutskincare.co.uk).
RETURNS POLICY
1.20 If for any
reason you wish to cancel your order within 7 working days of the receipt of
goods delivered to you, please notify us by email on
kerstin@aboutskincare.co.uk
and return any goods which have been delivered to you to: About
skincare, 6 Park Crescent, Dormston, WR7 4LG. Return of goods after the
7 working day period is entirely at our discretion.
1.21 All goods to be returned under this policy must be
unopened with the seal intact/unbroken and packaged securely,
together with the packing slip sent with
the goods. Goods returned to this address must be sent via Parcel Force. We
recommend that you return goods by recorded delivery.
1.22 On return of goods under this policy, we shall refund all
sums paid by you, less the direct cost of return postage. If the return is due
to a fault in the goods or any fault of ours, then all sums including return
postage shall be refunded.
1.23 Except in the case of faulty or damaged goods, this right
to cancel does not apply to:
1.23.1 goods made up to your specification or highly
personalised Goods which are liable to deteriorate rapidly Periodicals, books,
videos or magazines.
1.24 This returns policy does not affect your statutory rights.
COMPLAINTS
1.25 If you have any complaints about your goods or the services offered on this Website, we will be happy to hear from you. Please contact us at kerstin@aboutskincare.co.uk.
PRIVACY & DATA PROTECTION
1.26 It is our
policy to take all necessary steps to ensure that personal data that we hold
about our customers is processed fairly and lawfully. We will take all necessary
steps to implement this policy.
1.27 In order to process your order for goods we shall require
your name, address and address for delivery (if different) and email address. We
shall also require the information necessary for payment by cheque or by credit
or debit card.
1.28 We may from time to time use your details to send you
information by email, post or fax about our special offers and other information
that you may find useful. In addition we may send your name on to carefully
selected third parties who may contact you with similar information. If you
would rather not receive this information please e-mail us at
kerstin@aboutskincare.co.uk
DISCLAIMERS AND LIMITATIONS OF LIABILITY
1.29 We do not
warrant that use of our Website is entirely free from the risk of viruses or
other damaging components.
1.30 Where individual products are subject to additional
warranties or guarantees given by their manufacturers, you are responsible for
applying for the warranty in accordance with the manufacturer's instructions.
Such warranties are not enforceable against us, but only enforceable against the
manufacturer.
1.31 This does not affect your statutory rights with respect to
goods purchased from us.
1.32 This site may contain links to other Internet sites that
are not owned by us. These links are provided for your convenience and
information only. We are not responsible for the content of such sites or for
transactions between you and such sites or for personal data, which such sites
may collect or place on your computer.
JURISDICTION
1.33 These terms and conditions are subject to English Law and to the non-exclusive jurisdiction of the English courts.
SUPPLIER DETAILS
1.34 Our full name
is About skincare.
1.35 If you need to contact us quickly, please send an email to
kerstin@aboutskincare.co.uk or phone 0044 07980667052
1.36 We are not registered for VAT.
